Privacy policy

Effective Date: August 05, 2026
Company Name: Prvo
Website: prvo.shop

At Prvo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described in this policy.

1. Information We Collect

To process your Cash on Delivery (COD) orders and provide a seamless shopping experience, we collect the following personal information:

  • Contact Information: Name, email address, and phone number.
  • Shipping Information: Delivery address (including street, city, state, and zip code) to ensure accurate delivery of your caps.
  • Device and Usage Data: IP address, browser type, device information, and interaction with our website (collected automatically via cookies).

2. How We Use Your Information

We only use your personal information for legitimate business purposes, including:

  • Order Fulfillment: To confirm, process, and ship your Cash on Delivery (COD) orders.
  • Customer Support: To communicate with you regarding your order status, delivery updates, or any inquiries you submit to our 24/7 support team.
  • Service Improvement: To analyze website traffic and improve our product offerings and user experience.
  • Fraud Prevention: To verify your identity and shipping details to prevent fraudulent orders.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who assist us in operating our business:

  • Shipping and Logistics Partners: To deliver your orders to your designated address.
  • Legal Compliance: We may disclose your information if required by law or to protect our legal rights, comply with a judicial proceeding, or court order.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website is intended for a general audience (Adults) and is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take immediate steps to delete it.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request the deletion of your personal information.
    To exercise any of these rights, please contact us using the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us. Our support team is available 24/7.

  • Business Name: Prvo
  • Phone Number: +1 (903) 944-9669
  • Email: support@prvo.shop
  • Business Address: 3327 Acacia Dr, Tyler Texas 75707, United States
  • Business Operating Days: Monday to Friday