Payment Policy

Effective Date: August 05, 2026
Company Name: Prvo
Website: prvo.shop

At Prvo, we want to make your shopping experience as simple, secure, and hassle-free as possible. To ensure you feel completely confident in your purchase, we have structured our payment process to be 100% transparent.

1. Accepted Payment Method

Currently, Prvo exclusively accepts Cash on Delivery (COD) for all orders.

We do not accept any upfront online payments. You will not be asked to enter any credit card, debit card, PayPal, or bank account information during the checkout process on our website.

2. How Our Cash on Delivery (COD) Process Works

Shopping with us is completely risk-free. Here is exactly how our payment process works:

  • Step 1 (Place Your Order): Add your desired caps to your cart and proceed to checkout. Fill in your accurate shipping details and contact information.
  • Step 2 (Zero Upfront Payment): Complete your order without paying anything online. Your total checkout price will include the cost of the products (Shipping is 100% Free).
  • Step 3 (Order Processing & Transit): We will process your order within 1 to 2 business days and ship it to your address.
  • Step 4 (Pay at Your Doorstep): Once the courier arrives at your delivery address, you will hand over the exact cash amount for your order to the delivery agent.

3. Payment Currency

All prices listed on our website are in US Dollars (USD). Please ensure you have the correct cash amount ready when the courier arrives to facilitate a smooth delivery process.

4. Hidden Fees

There are absolutely no hidden fees, taxes, or unexpected charges added at delivery. The total amount shown to you at the checkout page is the exact final amount you will pay to the courier.

5. Failed Payments or Refusal at Delivery

If a customer refuses to pay the cash amount upon delivery without a valid reason, or provides a fake address, Prvo reserves the right to restrict that customer from placing future Cash on Delivery orders on our website.

6. Contact Information

If you have any questions or concerns regarding our payment process, please reach out to our 24/7 support team:

  • Business Name: Prvo
  • Phone Number: +1 (903) 944-9669
  • Email: support@prvo.shop
  • Business Address: 3327 Acacia Dr, Tyler Texas 75707, United States
  • Support Hours: 24/7 Assistance
  • Business Operating Days: Monday to Friday